Feb 10, 2020
What does it mean to be happy at work? Is it enough to keep your customers happy and not worry about your workforce? Absolutely not, says Matt Phelan, and he’s got the data to prove it.
Matt was previously a farmer, then he co-founded a global data and digital marketing agency, and is now Head of Global Happiness at The Happiness Index, the startup he co-founded. In this episode he makes the argument that keeping your staff’s happiness at the forefront in everything you do will benefit in countless ways - and could even make you more money. He’s passionate about understanding how people experience happiness, and advocates for using data to visualise the connection between employee happiness and customer happiness.
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